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Suggestions or Concerns


We love feedback from our staff
!
We encourage you to submit your ideas, suggestions and/or concerns directly to us!  We welcome the opportunity to find ways to improve our services for you!

AMS is also committed to the highest standards of business and clinical practices, and as a part of our compliance program, we strive for continuous improvement in all aspects of our operations. 

We equally encourage you to communicate any concerns you may have in regards to our services, operations, or in relation to the work environments you are placed within.  It is vital for your safety as well as for your patients, to always report any concerns or issues related to patient care to your supervisor.  

To submit your ideas, suggestions, or to report a concern, please click on the link and complete the form provided.  Provide a brief written description.  Your submission will be sent confidentially to an AMS officer.
      
You may also send your suggestions, or concerns in writing to:

American Medical Staffing
2020 Lindbergh St.
Tyler, TX.  75703
Attn: Compliance Dept.


About Your Suggestion or Concern

(If yes to either of the above, please call our office immediately (24 hrs/day), or have your supervisor notify us if you are unable.

Please fax incident report immediately to our office at 903-597-1779 or Toll fax 888-NURS-FAX or 888-687-7329) Failure to do so, may cause denial of claims by our Worker’s Comp Insurance.

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Report a Concern

American Medical Staffing is JCAHO (Joint Commission on Accreditation of Healthcare Organizations) certified health care staffing firm. JCAHO standards relate to safety and quality of care issues. If you believe that you have valid concerns about such matters related to the service provided by American Medical Staffing, talk to the manager or your recruiter as soon as possible. If your concern is not resolved, you are encouraged to contact JCAHO by submitting your concern or complaint to the Office of Quality Monitoring at:

Division of Accreditation Operations
Office of Quality Monitoring
Joint Commission on Accreditation of Healthcare Organizations
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Tel: 800/994-6610
Fax: 630/792-5636
E-mail: complaint@jcaho.org

Retaliation against any employee who reports a safety or quality of care concern or complaint to American Medical Staffing or to JCAHO, or against any other employee who provides information during the course of an investigation is strictly prohibited.

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